Moon Air provides fast, reliable air conditioning, heating, and electrical services to the residents of Port Deposit, MD and the surrounding areas!
We pride ourselves on a high standard of customer service. Read our reviews and find out why your neighbors consider us to be their preferred HVAC company and electrician in Port Deposit, MD.
for Port Deposit, MD
Our Reviews by City
Great Service & Cool Air
Ktome - Port Deposit, MD
Dannenseifer - Port Deposit, MD
New system install
McGuire - Port Deposit, MD
McGuire - Port Deposit, MD
Great to work with from service call to the sales
Birney - Port Deposit, MD
Repair Tech excellent got right to work
Derosier - Port Deposit, MD
Over price for 1 hour of work, ask other people what their opinion was about this, most said very over priced. I personally think the charge should have been $150.00 or less
Saved me again
Eta - Port Deposit, MD
Clay is the technician that usually is assigned to my place. He's always prompt and exceedingly helpful, giving me options so that I can choose the best option based on what I can afford and explains those options. As an aside and nothing to do with Clay but this particular problem started late on July 3rd so I'd called for a appointment. It was scheduled for the next day and then I was told it would cost $259, almost 3 times the regular rate despite the fact that I have a contract. Luckiiy the problem righted itself (temporarily) and I was able to reschedule but I was taken aback that when an emergency occurs a contract customer is treated no differently. I could understand an extra $50 or so but to be charged so much more for an emergency seems excessive. As I said this is unrelated to my satisfaction wit Clay.
Amazing Service. Caring staff
Eta - Port Deposit, MD
Gerald, who has been here before, did a thorough job checking everything to forestall any potential problem. He made a few suggestions that will be of great help. I always feel your crew is considerate and have great customer service skills
Bryan - Port Deposit, MD
Sean did not do all the test that were needed for the Problem. Told to Steve Moon about the issue.
Excellent customer service from Hector Martinez
bryan - Port Deposit, MD
Bob - Port Deposit, MD
Joe was great. He serviced our three units helping to keep them in good working order. I am not happy about the new contract pricing that almost doubles our present costs. I will be looking at other options to service our three units. We are retired and on a fixed income. There should at be a discount based on the fact that all three units are at one location and require one service tech to do the service on one call.
Follow up from last visit, replaced main burners and test run system, operation normal at this time.
Club service gas heat, installed customer supplied air filter, inducer fan amps 1.9, glow bar 1.1, indoor fan amps 6.0, flame current 2,7uamps, inlet gas pressure 10.5"wc, manifold 9.9"wc, main burners are getting rusted and should be replaced.
Club service gas heat, inducer fan amps 2.9, indoor fan 3.1, glow bar .5, flame current 2.8 uamps, factory spec temp rise 35 to 65 degrees, actual 39, all operation within factory spec at this time.
Checked filter it is clean both evaporator and blower are clean indoor voltage enhancement system read 4.1 vs factory spec of 5uf. Upon arrival found voltage enhancement system has failed. Replaced indoor and outdoor voltage enhancement system, voltage gateway, and rinsed off coil Rla 7.1 fla 0.5 pressures were 146/306 supply temp 62, return temp 80 18 degree delta t.
B coil. Line flush Basement Job. Easy access
Cooling Rejuvenation Outdoor unit voltage enhancement system read 10/46 with a factory setting of 10/45 and is within allowable fault. Cleaned exterior, interior and coil. reinsulated suction line. Checked disconnect for safety. Indoor unit supply 62 with a 75 return and 13 delta. Blower amp 6.2 and the voltage enhancement system read 14.7 with a factory setting of 15uf and is within allowable fault. Blower wheel looks fine, spins without restriction. UV light working fine. Board and connections good. Changed air filter customer supplied. System normal operation at this time.
Sold estimate for cleaning all supply and return branches, pull and clean blower wheel, and clean evaporator coil, Cano clean supply and return trunks because they are duct board.
Club service A/C, 20 degree delta t, compressor run load amps factory spec 13.5, actual 4.6, outdoor fan full land amps factory spec 1.1, actual .6
5 ton heat pump
High electric bills, checked system and found that the indoor air filter was very dirty, installed customer supplied replacement, checked outdoor system and found that the voltage enhancement system for the compressor open, factory spec 80, actual 0, compressor is starting a d running due to factory installed start assist.
Customer would like 4 outlets replaced and a additional installed. The customer stated there are to many devices on one circuit . Found unused outlet in laundry. Customer wuold like range unhooked. Repairs to hall light, outside light and bedroom light. Hall light needs replaced and swich is not woking. Customer wuold like the electric panel checked due to circuits overloading. Each outlet replacement would involve the installation of an old work box, outlet, and plate. Access to those devices is more difficult then usual.
Silver or higher repairs both. Performance kit upgrades system to allow compressor to turn on easier helping extend its life. Renovating wiring and terminations have technician look over wires and ensure their tightly connected, repairing any faults found. Cleaning system is cleaning outdoor coil. Voltage distribution system is electrical gateway that the voltage from breaker/disconnect feed into system, repairing it helps system turn on smoother. Performed silver repair. Repaired voltage enhancement system on both indoor and outdoor system. Installed performance kit. Test ran system, normal operation at this time.
Heating Rejuvenation Indoor unit has a 112 supply and a 76 return and 36 delta. Blower amps 2.4 and heat kit amps 19. Voltage enhancement system for blower read 9uf with a factory setting of 10uf and is below the allowable fault. Blower wheel dirty, cleaned and vacuumed it. Vacuumed exterior of unit, inside and coil. Coil dirty, recommend cleaning in spring. Changed air filter customer supplied they have 0 left. Cleaned exterior. Outdoor unit voltage enhancement system read 4.5/29.5 with a factory setting of 5/40 and is below the allowable fault. The FLA is 0.5 and the RLA is 3.8. System normal operation at this time. Recommended repair on voltage enhancement system, silver or higher takes care of both.
Heating Rejuvenation System has a supply of 108 and a 68 return with 40 delta. Static pressure supply is 0.1 and return is -0.3. Heat kit amps were 20 and the blower amps were 2.6. Blower wheel dirty, cleaned it. Cleaned exterior of unit. Coil looks fine. Filter dirty, 20x20x1 filter and system currently has no filter in it. Recommended getting filter ASAP. Voltage enhancement system read 9.8uf with a factory setting of 10uf and is within allowable fault. Outdoor unit voltage enhancement system read 44.5/5uf with a factory setting of 45/5 and is within allowable fault. The FLA is 0.6 and the RLA is 6.4. System normal operation at this time.
customer signed up for gold club plan with amanda
Broan Oil Furnace with Roof Jack and Thermostat
61â€ floor to top of furnace 28â€ top of furnace to ceiling - for roof jack sizing Installing new Broan oil furnace with roof jack and T6 thermostat. Includes $600 discount from refund of repair
No heat smell from system but different from the last time, checked unit and found several areas of concern on the primary heat exchange system, see photos. Cell number 443-907-3359 Gail
Returned and installed replacement fuel pump, cleaned end cone and nozzle, test ran system.
Oil smell from system, checked unit and found that the fuel delivery system is starting to leak.
Systen operation normal, balance point set to 30 degrees, changed to 35 degrees.
Delta t 37 Voltage enhancement system 36/5 Fla .73 Rla 5.5 Air circulation system is clean Amps 40 Filter was dirty but I changed it Everything is in factory spects at this time
Return and installed pressures switch tubing test ran operation normal at this
Club gas warm air service, inducer fan amps 1.6, glow bar .4, indoor fan amps 3.7, flame current 2.2 uamps, removed and cleaned sensor now at 2.8 uamps, air filter clean, also installed replacement main burners, operation within the factory spec at this time.
Cleaned and checked gas furnace, cleaned filters, wiped down unit with wd40 and vacuumed out furnace, checked temperature rise across combustion chamber, inducer motor 0.8 amps, blower motor 3.5 amps, gas pressure 10.8 inwc.