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Money Back Guarantee
We guarantee that the equipment we have installed will perform as we have stated. If the system does not heat or cool your home, we will remove it and return 100% of your investment!
Investment
Guarantee
Anyone can make something cheaper by cutting
corners and pricing it for less. So, it’s
important to know what is and what is not included
in any heating and cooling system you choose
for your home. The Investment Guarantee is our
promise to you that you cannot find a comparable
installation for less...or we’ll pay you
a $50 bonus over the difference. All we ask
is that the comparison be “apples to apples”.
'No
Lemon' Heating Guarantee
When you invest in a new central heating system
from Moon Services Inc., operate the system
in accordance with the manufacturer’s
operating and maintenance manuals, and have
us maintain the system annually, our 'No Lemon'
Guarantee provides you with the ultimate peace
of mind protection. In the event your furnace’s
heat exchanger cracks or your boiler sections
spring a leak during the first 5 years of ownership
(10 years on our premium systems) rather than
make repairs or replace only the broken parts,
we will replace your entire furnace or boiler
with a new one within 48 hours of our diagnosis
at absolutely no cost to you.
'No
Lemon' Cooling Guarantee
When you invest in a new central cooling system
from Moon Services Inc., operate the system
in accordance with the manufacturer’s
operating and maintenance manuals, and have
us maintain the system annually, our 'No Lemon'
Guarantee provides you with the ultimate peace
of mind protection. In the event your air conditioner’s
compressor fails during the first 5 years of
ownership (10 years on our premium systems)
rather than make repairs or replace only the
broken compressor, we will replace your entire
condensing unit with a brand new one within
48 hours of our diagnosis at absolutely no cost
to you.
Performance
Guarantee
Moon Services Inc. guarantees that when the
equipment we have installed is maintained and
operated in accordance with the manufacturer’s
operating and maintenance manuals, the system
will perform as we have stated and agreed upon.
We have promised a maintained temperature variance
of no more than 3 degrees from your temperature
selection to the actual temperature at your
thermostat when you are heating or cooling your
home. If the installation temperatures are not
achieved, we will make any necessary modifications,
repairs or replacements at no charge to you
for a period of 5 years.
Satisfaction
Guarantee
Moon Services Inc.'s installation technicians
are the best in skill, attitude and workmanship.
They will care for your home and complete the
job with speed and precision. They will not
wear shoes on your carpets. They will clean
up when they are finished and take personal
responsibility for your satisfaction. They will
not smoke or swear in your home and they are
drug-free. If, when they have finished in your
home, they have not performed in accordance
with these high standards, you don’t pay
until you are satisfied with the results.
100%
Satisfaction Guarantee
Service
If you are not 100% satisfied with the service
we have provided, we will refund all of your
money. If our technicians smoke or swear in
your home; are not drug-free; do not wear medical
shoe covers, leave your home without cleaning
up, you do not pay for the service.
Repair
We guarantee that repairs on your equipment
are fixed right or the repair is free. If a
repair fails during the season, we will repair
it again absolutely free. Specific repairs are
guaranteed for two years or the repair is free.
Replacement
We guarantee that the equipment we have installed
will perform as we have stated. If the system
does not heat or cool your home,
we will remove it and return 100% of your investment.
Moon Air, Inc., Proudly serving Maryland, Delaware and Pennsylvania!
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Residential Air Quality Products
Maryland - Cecil County, Kent County, Queen Anne's County
Delaware - Kent County, New Castle County
Pennsylvania - Delaware County, Chester County |
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Commercial Air Quality Products
Maryland - Cecil County, Kent County, Queen Anne's County
Delaware - Kent County, New Castle County
Pennsylvania - Delaware County, Chester County |
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